Meeting the Unique Output Needs of Your Business

In an era of relentless competition, business leaders look for solutions that simplify and improve critical processes within their infrastructure. Canon stands ready to offer in-depth knowledge, practical expertise, and field-tested technology when developing solutions for all your document-related challenges.

Whether you're considering hardware, software, or both — Canon Professional Services can study your environment, consider your objectives, and then prepare a custom technological solution designed to drive your business forward.

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Software Implementation Services

Improve Document Workflows

Business processes don't end with high quality devices. Software solutions provide increased productivity, improved output, and enhanced controls that can help cut costs dramatically. Canon's Professional Services organization works with customers to find solutions — using both Canon and third-party products — that simplify existing workflows and allow customers to take advantage of new opportunities. Areas of focus include cost control, one-touch workflows, document storage and retrieval, and much more.

Supported Canon Solutions

Canon's Software Implementation Services leverage the full array of Canon and third party software available for purchase from Canon. Offerings include, but are not limited to:

  • Canon imageWARE Software
  • NT Ware uniFLOW SoftwareeCopy ShareScan and PaperWorks
  • Captaris Rightfax for MEAP
  • Panasonic Technology Solutions Paper to Office
  • Ribstone
  • EFI Print Production Software
  • X-Rite Color Management Software
  • Printable Variable Data Software Offerings

Custom Development & Integration Services

Positioning Technology to Further Your Business Goals

Every organization has unique document workflows that support its business objectives. To build on your investment in imageRUNNER technology, Canon offers services that can tightly integrate the devices into existing applications and processes — or build entirely new solutions that address unique needs. These offerings range from implementing one-touch workflows and customized user interface screens to connectors that link MFPs seamlessly to existing enterprise-level document and business process software. The end result? Streamlined workflows, elimination of bottlenecks, and a rich user experience — all of which lead to improved return on investment and unmatched competitive advantage.

Supported Canon Solutions

MEAP Custom Development and Integration.Make your employees and business processes more effective by creating a unique user interface on your Canon imageRUNNER device that ties into your application workflow.

imageWARE Software Custom Development and Integration. Manage information better by integrating document management with other internal systems.

uniFLOW Custom Development. Use custom reports to extract data and information critical to your unique business requirements.

eCopy Custom Development and Integration. With Canon eCopy solutions, you can easily extract paper-based information and integrate it with even the most proprietary database formats.

Printable Template Creation. Create specific document templates such as marketing and sales collateral ready for inclusion of variable elements such as customer names and images.

EFI Digital Storefront. Automate submission of print and copy jobs to your in-house print center via EFI's web-based job submission software.

Analysis & Design Services

Proactively Managing Document Output

In today's cost-conscious environment, savvy business principals pay close attention to all expenses associated with document production. Canon's Analysis and Design Services can optimize your document output infrastructure so that it better addresses business-critical requirements. You can right-size device fleets, define user practices, and implement more efficient support and maintenance

Supported Canon Solutions

  • Document Production Analysis
  • imageRUNNER Devices
  • imageWARE Software
  • Third Party Hardware and Software

Security Services

Putting Your Mind At Ease

As advanced devices like printers, copiers, fax machines, and scanners become more intelligent and networked, the security risks associated with them become very real. Recognizing these new challenges, Canon has taken a leadership role in the industry, not only by building comprehensive security mechanisms into our networked hardware, but also by structuring a set of detailed services specifically focused on delivering secure implementations of Canon and non-Canon technology. These services include:

MFP Security Consultation and Policy Design
With Security Policy Design Canon technology experts analyze customer needs and draft a detailed security policy covering device networking, usage, and user access.

Common Access Card Implementation Service
Government agencies including the Department of Defense (DoD) require employee-issued Common Access Cards for authenticating users prior to making computing resources available. Canon solutions enable employees to use Common Access Cards to access Canon imageRUNNER device functionality. Once authenticated, users can access specific device functionality in compliance with government security policies.

imageWARE Secure Audit Manager
imageWARE Secure Audit Manager tracks and stores all Canon imageRUNNER device activity and job-related details, along with an actual image of the job. Administrators can search these records by keyword, attribute, or even images within a document. The application can also notify administrators whenever documents containing keywords are detected providing a strong deterrent to leaks of confidential corporate information.

Hardware Services

Getting the Most out of Document-Related Devices

MFPs and other print devices can be a major investment for any business. To ensure that Canon customers realize all possible benefits from their MFPs, Canon offers select Hardware Services.

imagePRESS C7000VP Advanced Workflow Training
Customers who purchase imagePRESS devices expect best-in-class output and consistent high quality. To ensure that they have the in-depth knowledge to take advantage of all of devices capabilities, Canon offers Advanced Workflow Training focusing on basics and nuances of operating Canon imagePRESS engines — with a particular emphasis on effective color management and production workflows. At course completion, key operators are equipped to make the most effective use of their imagePRESS devices in relation to their individual workflow.

imageRUNNER Workflow Template Design
Canon engineers can customize imageRUNNER devices, building one-touch workflows that combine many tasks at once, including integration with existing back end systems. These simplified workflows enable customers to streamline processes, eliminate costly errors, and improve productivity.

How the process works:

  1. The Canon Professional Services (PS) team works to better understand your business challenges through a series of discovery sessions.
  2. Upon determining your key requirements, the PS team lays out a vision that includes specific technology recommendations.
  3. The PS team prepares a results-oriented statement of work (SOW) and implementation plan.
  4. Canon's PS team builds, implements, and deploys the necessary solution.
  5. The PS team provides training, results monitoring, and support as required.

To learn more, or get started with Professional Services now, contact your local Sales Associate. You can also email us as .

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